Dispute the invoice

There may be times the details of an invoice are either incorrect or not detailed enough or the price is different from the quote or is not quite right.

The Dispute button gives you the ability to dispute the invoice, add your reason and requirements and to send back to the tradie for them to edit and resubmit back to you.

Clicking the Dispute button will open a popup window where you are required to type a reason why you have disputed the invoice.
This reason will be sent to the tradie so they know exactly why and what you require from them for the invoice to be paid.

The tradie can then edit the invoice as required by you and resubmit. The resubmitted invoice will show in your invoice column as usual where you can process the invoice approval.

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